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Terms and Conditions

General

  • All prices are in Pounds Sterling and include VAT @ 15%. We will try to maintain the price as advertised but we reserve the right to change prior to you placing an order.
  • Prices include delivery charges but where an additional charge is due, this will be displayed.
  • Deliveries will be made ASAP and under normal conditions are dispatched the same day if ordered before 4pm. You will be advised of any delay or if the item is not available.
  • In the unlikely event that your order is lost or damaged in transit please contact us as soon as possible. We will arrange with you to replace the goods as quickly as possible.
  • We maintain a large stock of products but from time to time suppliers may not be able to keep up with demand. If your order cannot be fulfilled you will be offered an alternative or informed of the length of delay based on information obtained from our suppliers.

Payment

  • Credit or Debit Card. Payment will be debited from your account before the dispatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure. If different, the Card billing address will be required in addition to delivery address.
  • Cheque or Postal Order. Payment to be made out to 'The Fishing Bag Ltd' and sent with a clear statement of requirement including delivery address and contact telephone number.

Delivery

  • Goods are dispatched carriage/post free except where stated. This is when more than 20 leads are purchased. Typically half the total postage is charged to the customer.
  • Goods will be sent by either Royal Mail Second Class, Small parcel or Parcel Force dependent on size, weight and value. Please allow up to 3 - 5 working days from date of dispatch.
  • If you require orders more quickly they can be sent out by First Class Mail, dependent on size, weight and value. For example a  Jiffy bag order will cost an extra £1.00. If in doubt please contact for a price.

Data Protection

  • Your name and address will not be passed on to any third parties other than for the purpose of credit checks and address verification.

Satisfaction Guarantee

  • If any goods supplied by us develop a defect within 28 days of receipt then you will have the right to exchange the goods for new.
  • If you are unhappy with any of the goods supplied by us, then, so long as the goods are in an unused condition, have their original packaging and you have the original sales receipt, you may return the goods to us within 28 days of purchase to receive a full refund.

Your statutory legal rights are not affected

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